Continuous EDR alert review, vulnerability and patch coordination, access reviews, phishing response, and incident escalation - aligned to SAMA, NCA, CBUAE, CBB, and ISO 27001 expectations.
Security tools without security operations are theatre. DynamicUnit's security operations service provides the human discipline behind your security stack - reviewing EDR alerts, coordinating vulnerability and patch remediation, running access reviews, responding to phishing reports, and escalating incidents under documented runbooks.
We operate as your security operations function or alongside your existing SOC - whichever fits. Either way, the work is structured: alerts triaged within SLA, vulnerabilities tracked from discovery to remediation, access reviewed on a documented cadence, and incidents escalated with full forensic context.
Our security operations integrate with endpoint management for rapid containment and with backup and recovery for ransomware response - so an alert can flow into action without crossing vendor boundaries.
Customer benefit
Security alerts get reviewed, vulnerabilities get tracked to closure, access gets revoked when it should, and incidents get handled with structure - not heroics.
Banks and financial services with SAMA / CBUAE / CBB-driven security expectations and high-value attack surfaces.
Public-sector organisations subject to NCA / NESA controls requiring continuous monitoring and documented response.
Hospitals and clinics protecting patient data, clinical systems, and biomedical endpoints from increasing ransomware threats.
Manufacturing, utilities, and energy operators where security incidents can cross over into operational and safety impact.
EDR / XDR alerts reviewed continuously; legitimate threats isolated and escalated; false positives tuned out.
CVE intake, prioritisation, patch coordination, and remediation tracking from discovery to closure.
User-reported phishing investigated, blocked, and similar messages purged from the tenant.
Regular privileged-access and group-membership reviews to remove stale permissions and enforce least privilege.
Baseline hardening recommendations for servers, endpoints, M365 / Workspace, and network - tracked to implementation.
Monthly security posture reports covering alert trends, vulnerability state, access hygiene, and recommended actions.
An alert on an endpoint can flow straight into isolation, ticket creation, and user notification - because the same team runs the operations.
Critical alerts triaged within 15 minutes around the clock - not "next business day" like many MSP offers in the region.
Documentation, escalation, and incident handling aligned to SAMA, NCA / NESA, CBUAE, CBB, and ISO 27001 expectations.
Microsoft Defender, CrowdStrike, SentinelOne, Sophos, Trend Micro - whatever EDR you run, we operate it.
Security alerts and user-facing communications delivered in Arabic and English - critical for phishing response in mixed-language environments.
EDR, email security, and identity alerts reviewed in real time; legitimate threats acted on within SLA.
Confirmed incidents trigger documented playbooks - isolate endpoints, lock accounts, gather forensic context.
Patch deployment, vulnerability remediation, and access revocation tracked through our ITSM with clear ownership.
Monthly security posture reports drive hardening recommendations, training topics, and improvement actions.
Talk to us about scope, SLAs, and how this module fits with the rest of your IT operations.
