Day-to-day administration of Microsoft 365 and Google Workspace - mailboxes, licenses, Teams, SharePoint, OneDrive, Drive, identity, and access - delivered across the GCC.
Microsoft 365 and Google Workspace are deceptively simple to start and complex to run well. License sprawl, abandoned mailboxes, over-permissioned shares, and inconsistent Teams or SharePoint governance creep in silently. Our cloud and collaboration management service keeps the platforms working hard for the business - not draining it.
We handle daily administration: mailbox setup, distribution list and shared mailbox management, license assignment, user onboarding and offboarding, MFA enforcement, conditional access, and the routine support requests that arrive every day. Behind that we run license reviews, usage analytics, and governance checks to catch waste before it accumulates.
Integration with our security operations and helpdesk means a phishing report, license issue, or access request lands with the right team immediately - not bounced around between vendors.
Customer benefit
Cloud collaboration runs predictably, licenses get optimised, and security hygiene is maintained - without your team spending evenings deciphering admin centres.
Industries with frequent onboarding and offboarding cycles where leaving licenses or access in place creates cost and risk.
Multi-site or multi-country operations needing consistent Teams, SharePoint, or Drive governance across regions.
BFSI, healthcare, and government bodies needing tight access reviews, retention policies, and audit-ready logs.
Organisations carrying years of license sprawl and wanting a structured cleanup with measurable savings.
User mailboxes, shared mailboxes, distribution lists, aliases, delegate access, and identity lifecycle management.
Team creation, channels, governance policies, SharePoint sites, permissions, and lifecycle management.
OneDrive, SharePoint, and Google Drive storage management, sharing controls, and external collaboration governance.
Regular license usage reviews, right-sizing recommendations, and removal of orphaned or unused subscriptions.
MFA enforcement, conditional access policies, privileged access management, and access reviews.
Documented JML workflows for clean onboarding, role changes, and offboarding - critical for security and license costs.
Deep experience across Microsoft 365 administration, Entra ID, Intune, and the Power Platform - we manage it as well as we implement it.
Most customers recover 15-30% in license optimisation in the first year - the savings often offset the management fee.
MFA, conditional access, and identity hygiene built into how we manage tenants - not bolt-ons added under pressure.
End-user requests handled in Arabic and English - critical for GCC user adoption of Teams, SharePoint, and Drive.
Monthly usage analytics drive license, governance, and adoption decisions - not gut feel.
Audit of current tenant state - licenses, MFA coverage, conditional access, sharing policies, and governance hygiene.
Quick-win cleanup of orphaned licenses, stale accounts, over-permissioned shares, and MFA gaps.
Daily admin requests, JML workflows, license optimisation, governance checks, and end-user support running on agreed SLAs.
Usage analytics, license savings, security posture, and adoption metrics reported monthly with improvement actions tracked.
Talk to us about scope, SLAs, and how this module fits with the rest of your IT operations.
