Enterprise CAFM platform for smart facilities

Run space, services, soft and hard FM, vendors, visitors, and SLAs on a single platform — built for facility managers, corporate workplaces, and integrated FM operators across the GCC.

Multi-site Ready SLA Driven Mobile First Cloud or On-Prem
15+ Integrated CAFM modules
24/7 Helpdesk & SLA tracking
Multi-tenant Run portfolios across sites
Overview

One platform for every facility operation

Dynamic CAFM replaces siloed spreadsheets, paper logs, and disconnected tools with a single integrated platform for space, services, assets, vendors, and visitors. Facility teams in corporate offices, universities, hospitals, malls, airports, and mixed-use developments use it to plan, deliver, and measure every aspect of FM operations.

From service requests and preventive maintenance to utility tracking and SLA reporting, every workflow is governed by configurable rules and surfaced through real-time dashboards. The platform integrates with HR, ERP, BMS, and IoT sensors so facility data flows where decisions are made — not trapped in disconnected tools.

What's included

  • Space and occupancy management
  • Service request & helpdesk module
  • SLA tracking and escalation engine
  • Visitor and contractor management
  • Vendor onboarding and performance
  • Preventive and corrective maintenance
  • Soft and hard FM scheduling
  • Utility and energy consumption tracking
  • Dashboards, KPIs, and operational reports
Industries We Serve

Built for every type of facility

Corporate Offices

Workplace management, hot-desking, space utilization, and visitor flow for HQs and multi-floor offices.

Universities & Campuses

Building, classroom, and lab management with service requests and preventive maintenance across campus.

Hospitals & Healthcare

Clinical and non-clinical FM, biomedical asset tracking, and compliance-grade maintenance audit trails.

Malls & Mixed-Use

Tenant services, common-area maintenance, vendor coordination, and chargeback reporting.

Key Features

Capabilities built for enterprise FM

Every module is designed for multi-site, multi-tenant, multi-language operations — with deep configurability instead of rigid out-of-the-box assumptions.

Space Management

Track buildings, floors, zones, and rooms. Visualize occupancy and link assets directly to their physical location.

Service Requests

Multi-channel ticketing — web, mobile, WhatsApp, email — with category-based routing and auto-assignment.

SLA Tracking

Response and resolution SLAs per service, building, or contract. Auto-escalation and breach reporting built in.

Visitor Management

Pre-registration, QR passes, badge printing, watchlist screening, and host notifications.

Vendor Management

Onboarding, document validity tracking, work orders, and vendor performance scoring.

Preventive Maintenance

Calendar and meter-based PM schedules, automatic work order generation, and compliance proof.

Utility Tracking

Capture water, electricity, and gas consumption per building or tenant for chargeback and ESG reporting.

Dashboards & KPIs

Real-time operational dashboards for FM managers, executives, and clients.

Why DynamicUnit

Why facility leaders choose Dynamic CAFM

Built by a team that has implemented EAM, ERP, and FM software across the GCC — so we understand FM operations, not just software architecture.

Configurable, Not Rigid

Workflows, SLAs, categories, approval chains and forms are all configurable — without code.

Arabic & English UI

Full bilingual support with RTL layout — ready for GCC operations from day one.

Cloud or On-Prem

Run on Azure, AWS, or your own data centre — same feature set, same support SLA.

Integrates with ERP & BMS

Native connectors to Dynamics 365, EAM, SAP, and major BMS / IoT gateways.

Mobile Workforce App

Technicians, supervisors, and inspectors work offline on the mobile app — sync when connected.

Implementation & Support

We deliver configuration, data migration, training, and post-go-live support — not just licenses.

How We Work

From scoping to go-live in 4 phases

1
Discovery & Process Mapping

We document your sites, services, SLAs, escalation paths, and integration points — then deliver a fixed-scope plan.

2
Configuration & Integration

Configure workflows, locations, asset hierarchy, vendors, and approval rules. Build integrations to ERP, HR, and IoT.

3
UAT & Training

Role-based training for FM managers, supervisors, technicians, and helpdesk agents. Full UAT against your real scenarios.

4
Go-Live & Hypercare

Production cutover with dedicated support for the first weeks — monitoring, fine-tuning, and stabilizing operations.

FAQ

Common questions

Yes. The platform is built around buildings, sites, and zones — and supports multi-company, multi-currency, multi-language operations across geographies.

Yes. We have native connectors for Microsoft Dynamics 365, Hexagon EAM, SAP, Oracle, and major BMS / IoT gateways. Custom integrations are scoped during implementation.

Yes — full Arabic support with RTL layout across the web app, mobile app, vendor portal, and reports.

Yes. The mobile app supports work orders, inspections, photos, e-signatures, and offline mode — sync happens automatically when reconnected.

A fixed implementation fee plus a SaaS subscription that scales with users and modules. We provide a detailed quote after the scoping workshop.

Standard deployments complete in 8–14 weeks depending on number of sites, integrations, and data migration complexity.

Ready to modernize your facility operations?

Book a demo and we will walk you through Dynamic CAFM with your sites and services in mind.

Book a Demo
DynamicUnit