Microsoft Dynamics 365
Integration Services

API integrations, Azure middleware, Dataverse connectors, and third-party ERP/CRM connections - built with proper error handling, monitoring, and documentation.

Microsoft Certified Azure Logic Apps Data Factory Pipelines API & Dataverse Connectors
80+ Integration projects delivered
6+ Years of Dynamics integration experience
30+ Third-party systems integrated
Overview

Dynamics 365 is only as powerful as its connections - we build the ones that hold up under production load

Microsoft Dynamics 365 rarely operates in isolation. Finance teams need it connected to banking platforms. Operations teams need it talking to warehouse management systems. Sales teams need CRM data flowing to and from e-commerce and marketing platforms. Every connection matters - and every brittle integration costs time.

At DynamicUnit, we design and build Dynamics 365 integrations using Azure Logic Apps, Azure Data Factory, Dataverse connectors, and custom OData/REST APIs. Every integration we deliver includes proper error handling, retry logic, logging, alerting, and documentation - so it works reliably in production and your team can support it without calling us for every incident.

We integrate across the full Dynamics 365 product line - connecting Finance & Operations to supply chain platforms, Business Central to e-commerce and POS systems, and Dynamics CRM to marketing automation and customer data platforms.

For analytics and reporting integrations, we also build Power BI connections and data warehouse pipelines that surface Dynamics data for business intelligence.

When integrations require custom development - such as bespoke data entities or webhook handlers — our Dynamics 365 customisation team builds the application-layer code while the integration team handles the middleware. For companies running legacy ERP systems, we also provide data migration services that move historical data alongside the integration setup. Need ongoing maintenance? Our managed support covers integration monitoring and incident response.

What's included

  • Azure Logic Apps & Service Bus integrations
  • Azure Data Factory pipeline development
  • Dataverse connector & virtual entity setup
  • OData & REST API development
  • Third-party ERP, CRM & WMS connectors
  • Error handling, logging & alerting
  • Integration documentation & handover
Industries We Serve

Integration architectures built for your industry

Distribution & Logistics

Connect Business Central or F&O to WMS, TMS, and 3PL platforms for real-time inventory and shipment visibility.

Retail & E-Commerce

Shopify, WooCommerce, and POS integrations that sync orders, inventory, and customer data with your ERP in near real-time. See our shopping cart solution.

Manufacturing

IoT device data, shop floor systems, and EAM platforms integrated with F&O for production planning, quality, and maintenance workflows.

Financial Services

Banking platform, payment gateway, and regulatory reporting integrations with secure API management and field-level encryption for compliance.

Our Capabilities

What our Dynamics integration practice delivers

Across every integration pattern - from real-time APIs to batch pipelines and middleware orchestration.

Azure Logic Apps

Build event-driven integration workflows that connect Dynamics 365 to external systems in real time - with retry policies, error alerts, and structured logging.

Azure Data Factory

Design ADF pipelines for scheduled bulk data movement between Dynamics 365, Azure SQL, Blob storage, and third-party data warehouses.

Dataverse Connectors

Configure Dataverse virtual entities and custom connectors to expose or consume Dynamics 365 data across the Power Platform and external systems.

Custom OData & REST APIs

Build and expose custom OData endpoints and REST APIs for Dynamics 365 Finance & Operations and Business Central - documented with OpenAPI specs.

Third-Party System Connectors

Integrate Dynamics 365 with SAP, Oracle, Salesforce, Shopify, WooCommerce, EAM, and logistics platforms - using middleware or direct API connections.

Messaging & Event Architecture

Implement Azure Service Bus and Event Grid patterns for high-volume, decoupled integration scenarios where point-to-point connections are a reliability risk.

Security & Compliance

Design integrations with OAuth 2.0, Managed Identity, API Management, and field-level encryption - so data in transit meets your security and compliance requirements.

Documentation & Monitoring

Every integration is delivered with technical documentation, Azure Monitor dashboards, and alert configurations - so your team can operate and support it independently.

Why DynamicUnit

What makes us the right integration partner

Integration projects are where technical debt accumulates fastest. We've inherited enough undocumented, fragile integrations to know exactly what not to build - and how to build the alternative correctly from the start.

End-to-End Delivery

We design, build, test, and document every integration. Nothing leaves our hands without error handling, retry logic, and a monitoring dashboard in place.

Dynamics 365 Data Model Expertise

We know the F&O, Business Central, and Dataverse data models in depth - which means integrations are built against the right entities and fields, not workarounds.

Microsoft-Certified Engineers

Active certifications in Dynamics 365 and Azure - covering both the application and infrastructure sides of integration work.

Production-Grade Architecture

We use proven Azure integration patterns - Logic Apps, Service Bus, Data Factory - designed to handle real production volumes, not just demos and UAT scenarios.

Fast, Structured Delivery

Integration sprints are scoped clearly with defined interface specifications before build starts. No "we'll figure it out as we go" conversations at go-live.

Transparent, Fixed-Scope Pricing

Each integration is scoped with a clear interface specification and a fixed price. You know what you're paying before a single line of code is written.

How We Work

From kickoff to go-live in 4 phases

1
Interface Specification

We document every data flow - source, target, fields, transformation rules, volume, frequency, and error handling requirements. Both sides agree the spec before build starts.

2
Build & Unit Testing

We build the integration using Azure Logic Apps, Data Factory, or custom APIs - with error handling, retry policies, and logging built in from the start. Each component is unit-tested independently.

3
End-to-End & Volume Testing

We run the integration against real production-volume data - validating field mapping, error scenarios, and performance under load before anything touches your live environment.

4
Go-Live & Handover

Production deployment, monitoring dashboards, runbooks, and a hypercare period. Then we transition to managed support for ongoing monitoring and incident response.

FAQ

Common questions about Dynamics integrations

Our primary integration toolset is Azure-native: Logic Apps for event-driven and near real-time flows, Azure Data Factory for batch and ETL pipelines, Azure Service Bus for decoupled messaging architectures, and Azure API Management for API gateway and security. For Dataverse-centric integrations, we use the Dataverse Web API, virtual entities, and Power Platform connectors. The choice of technology depends on the integration pattern, volume, and latency requirements.

Yes. We've built integrations between Dynamics 365 and SAP ERP, Oracle EBS, and other major enterprise platforms. The approach depends on what APIs or integration surfaces the target system exposes. We always start with a technical interface specification that both parties agree before build begins, so there are no surprises on either end.

Every integration we build includes structured error handling - failed messages are captured to a dead letter queue or error log, alerts are triggered in Azure Monitor, and a reprocessing mechanism is in place for transient failures. We don't build integrations that fail silently. Runbooks are provided so your support team knows exactly what to do when an alert fires.

Logic Apps are best for event-driven or near real-time flows triggered by a specific action — for example, when a sales order is created in Dynamics, push a notification to a logistics platform. Azure Data Factory is designed for orchestrating large-volume, scheduled data movement and transformation - like a nightly sync of thousands of records between Dynamics and a data warehouse. Many integration architectures use both in combination.

Simple point-to-point integrations between well-documented APIs can be delivered in 2–4 weeks. Complex multi-system architectures involving transformation logic, error handling, and monitoring setup typically run 6–12 weeks. We scope each integration individually after a discovery session that maps the data flows, volumes, and error handling requirements in detail.

Each integration is scoped and priced individually based on the interface specification — number of data flows, transformation complexity, volume, and error handling requirements. A simple two-system API integration might be a low four-figure engagement; a multi-system middleware architecture with monitoring and alerting will be more. We provide a fixed-price quote after the interface specification is agreed, so there are no surprises during build.

Need to connect Dynamics 365 to another system?

Tell us what you need to integrate and what the data flow looks like. We'll scope it precisely and give you a clear view of the architecture and cost.

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