Dispatch, route, execute, sign, and invoice — all in one platform built for HVAC, MEP, telecom, utilities, and maintenance service companies.
Dynamic FSM gives service companies one platform to plan, dispatch, execute, and invoice field work. HVAC, MEP, telecom, utility, and maintenance providers use it to lift first-time fix rates, shorten cycle times, and bill on the same day work is done.
Dispatchers see technician location, skills, and availability in real time. Technicians get jobs on their mobile app — with customer history, asset record, and parts catalogue. Customers sign on the phone, get an emailed invoice, and rate the service. Everything is connected — no end-of-day paperwork.
Installation, maintenance, and emergency service with skills-based dispatch.
Last-mile installations, repairs, and customer-premises equipment management.
Meter installations, line repairs, and emergency dispatch.
Multi-trade service companies with recurring contracts and reactive jobs.
Designed around the realities of field service — dispatch friction, technician downtime, billing leakage, and customer expectations.
Skills, location, vehicle, and SLA-aware dispatching with drag-and-drop adjustments.
Real-time location, job status, and ETA — visible to dispatchers and customers.
Job details, asset history, parts, checklists, photos, and signatures — offline capable.
Digital sign-off on completion with photo evidence — no paper job cards.
Multi-stop daily routing that considers SLAs, technician skills, and vehicle capacity.
Generate quotes and invoices on the phone, take payment, and email PDF to customer.
Track parts on each technician's van with consumption against jobs and replenishment alerts.
First-time fix, mean time to resolve, CSAT, and technician productivity dashboards.
Built by a team that has built FM and CMMS — so we understand the operating reality of running technicians at scale.
Skills-based dispatch and parts visibility lift first-time fix rates immediately.
No more lost paperwork or weeks-long invoicing delays — bill on completion.
Bilingual UI for technicians, dispatchers, and customer notifications.
Native connectors to Dynamic CRM, Dynamics 365, and major ERPs for customers and invoices.
Built for the realities of field work — works offline, fast on older devices.
We handle workflow design, technician onboarding, and integration — not just licenses.
Document service types, SLAs, dispatch logic, billing models, and integration points.
Configure dispatch rules, mobile app, billing workflows, and integrations with CRM / ERP.
Pilot with one team or region, onboard technicians on the mobile app, and tune dispatch rules.
Full rollout with ongoing first-time-fix and utilization optimization based on data.
Book a demo — we will walk through Dynamic FSM with your service types, SLAs, and integrations in mind.
